Why is effective communication so challenging?
- At first, good communication is harder than coercing and threatening people.
- Our personalities and personal histories get in the way.
- Learning good communication requires self-observation, sometimes a hard thing to do.
- We are flooded with bad examples!
Communication challenges are surmountable! In our training, we address the eight communication challenges
- Challenge #1: Listening carefully and responsibly.
- Challenge #2: Explaining your conversation and inviting consent.
- Challenge #3: Expressing yourself clearly and completely.
- Challenge #4: Translating complaints and criticisms into requests.
- Challenge #5: Asking creative and open-minded questions.
- Challenge #6 Expressing more appreciation.
- Challenge #7 Communicating with humor.
- Challenge #8 Practice, practice, practice!
At the Center for Creative Solutions, we want to show your staff the sound techniques that lead to more effective communication. Our format includes instruction, fielding many questions and concerns, facilitating great discussion, and most importantly, providing lots of practice, practice, practice! We can help your staff become better communicators!
Contact Us Today!